Shipping Policy

Welcome to nevalis.top! We’re committed to delivering your orders efficiently and reliably. Below is our comprehensive Shipping Policy detailing everything you need to know about how your purchases are processed and shipped.

Order Processing Time

All orders are processed and prepared for shipment within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive another notification when your order has shipped.

  • Orders placed after 3:00 PM EST on a business day will begin processing the next business day.
  • Orders placed on weekends or major holidays will be processed on the following business day.

Shipping Methods

We offer various shipping methods to best suit your needs. Available options and their estimated delivery times will be presented to you at checkout. Common methods include:

  • Standard Shipping: Our most economical option, typically delivering within 5-10 business days after processing.
  • Expedited Shipping: A faster option for those who need their items sooner, typically delivering within 2-5 business days after processing.

We partner with reputable carriers such as USPS, FedEx, and UPS to ensure your package arrives safely.

Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of your order. The exact shipping cost will be displayed at checkout before you finalize your purchase.

Special Offer: Enjoy FREE Standard Shipping on all orders over $50 USD! This offer applies automatically at checkout once your order subtotal reaches $50 or more.

International Shipping

nevalis.top is proud to offer international shipping to a selection of regions. We currently ship to the United States (US) and the European Union (EU).

  • Customs, Duties, and Taxes: Please be aware that international orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the customer and are not included in the item price or shipping cost. We recommend contacting your local customs office for more information regarding these potential charges.
  • Delivery Times: International shipping times can vary significantly due to customs processing and local postal services. While we aim for timely delivery, international orders may take anywhere from 7-21 business days, or sometimes longer, to arrive after processing.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this number to track the status of your package directly on the carrier’s website.

Incorrect Address / Undeliverable Packages

It is the customer’s responsibility to ensure the shipping address is correct. If a package is returned to us due to an incorrect or undeliverable address, you will be responsible for the re-shipping costs. We will contact you to arrange re-delivery.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at [email protected] with your order number and details about the issue. We will work with the shipping carrier to resolve the problem as quickly as possible.

Contact Us

If you have any questions or concerns regarding our Shipping Policy, please do not hesitate to contact us. We’re here to help!

Last Updated

This Shipping Policy was last updated on July 26, 2024.